Service

Got a sample

"Q: Do you provide free sample？

A： We provide free A4 sample for our stock verisons with freight collect, you only need to provide the consignee information. Generally the sample will be arranged in 3 days."

"Q：Can you send product catalogues?

A: Yes, You can find the link in our website to download the catalogue dorectly! Please contact our product manager for an exclusive quote If you need to buy in bulk."

"Q：How to get a sample of a custom product？

A：Please contact our product managers for a professional and convenient customisation service."

Buying your products

"Q：How to buy your products in stock versions？

A：All you need to do is give us corresponding version item code directly to us. The MOQ is one roll( 68.5㎡) for version stock, 200㎡ for customizable（ if you need to change the color\ weight or flame retardant).

"Q: What is the delivery time?

A: Shipping in 3 days if inventory enough, 7-10 days if out of stock."

"Q: Any overrun quantity if need to production?

A: No overrun and shipping as the actual order qty if out of stock."

Create my own products

"Q：What do I need to prepare if I want to customise a product？

A：Just provide us with a sample of the product you need to customise and let us know the specifications you require."

"Q：What is the MOQ?

A: If we have the moulds available, we can start customising at 200 square meters."

"Q: What is the production period?

A: 10-15 days after sample confirmed,  25-30 days for new products create."